Refund & Returns
Return and Refund Policy
If we made a mistake on your order, we offer 100% refund and we will send you the return shipping label.
There is a 30% restocking fee of the total invoice for canceled or returned products by customer. The buyer is responsible to ship it back and the shipping cost is not refundable.
To be eligible for a return, your item MUST be unused and in the same condition that you received it. It MUST also be in the original packaging and resalable.
You have 5 days from the receipt of the part to return the part or report the discrepancy.
Any damaged part must be reported within 24 hours of receipt of the part. Pictures of the damaged parts must be taken and sent to firstname.lastname@example.org.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Thereafter, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-5 business days.
Order Preparation is 1 to 2 days and when is ready we will send your tracking number by email and will take 3 to 6 days for shipping.
Please note these are an estimate time and is not guaranteed.
There is 6 months warranty for parts based on normal usage.
There is No reimbursements for the delay, labor, mileage, installation. Warranty does not cover parts installed for an incorrect application. Warranty and shipping damage-related claims may require authentication including, but not limited to Mechanic Diagnosis, Pictures or Video of damaged goods – do not dispose of parts until instructed. Failure to provide authenticating documentation could result in denial of the current warranty claim and forfeit of future warranty.